Informativa sulle spedizioni

Shipping Policy for Rex Investition und Handel GmbH Effective as of February 18, 2024

At Rex Investition und Handel GmbH, we strive to deliver your purchased art with care and efficiency. This Shipping Policy provides detailed information regarding our shipping processes, rates, and policies.

Shipping Rates and Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. Based on the size, value, and destination of the artwork, rates may vary. We offer various shipping options, including standard and expedited services.

Shipment Processing Time: All orders are processed within [7-15] business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. In the event of any significant delay in shipment, we will contact you via email or telephone.

Shipment Confirmation and Order Tracking: Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes: Rex Investition und Handel GmbH is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages: Rex Investition und Handel GmbH is not liable for any products damaged or lost during shipping. However, if you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy: We ship worldwide. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Please be aware of any import restrictions or additional fees that may apply in your country.

Returns Policy: Our Return Policy provides detailed information about options and procedures for returning your order. We aim for complete customer satisfaction and outline how we handle returns and exchanges.

Contact Us: For any inquiries regarding our Shipping Policy, please contact us at [support@parfaiteart.com] or by using the contact information provided on our website.