ParfaiteArt Terms of Service 

(To C: Individual Collectors and Retail Customers)
Effective Date: July 2025
1. Introduction
These Terms of Service ("Terms") govern your use of ParfaiteArt’s websites, products, and services. By accessing or purchasing from ParfaiteArt, you agree to these Terms. If you do not accept them, please refrain from using our services.

2. Product Scope & Nature
ParfaiteArt offers:
  • Original hand-painted artworks
  • Commissioned museum-quality reproductions
  • Limited edition fine art prints (giclée on archival-grade canvas) All pieces are made to order or offered in curated editions and are not mass-produced commodities.

3. Eligibility
You confirm that:
  • You are at least 18 years of age
  • You can legally enter binding contracts
  • All information provided is accurate and complete

4. Orders & Payments
  • Orders are confirmed upon full payment.
  • Accepted methods: major credit cards, PayPal, and Shopify Payments.
  • Commissioned artworks follow a multi-step preview and approval process.

5. Pricing, VAT & Duties
  • All prices are in USD.
  • ParfaiteArt covers import duties for the USA and UAE.
  • Buyers elsewhere are responsible for local VAT, customs, or import duties.

6. Production & Delivery Timeline
  • Original commissions: 5–7 business days post-approval.
  • Limited editions: ship within 24 hours if in stock.
  • Giclée prints: 3 business days production time.
  • Delivery: 5–7 business days via insured DHL/FedEx Express.

7. Cancellation Policy
  • Cancel within 24 hours: full refund.
  • After production starts: 5% materials + 10% artist labor deducted.
  • After shipping: final sale.

8. Shipping & Packaging
  • Archival tubes for unframed artworks.
  • Custom crates for framed/stretched pieces.
  • Museum-grade climate-proof packaging.
  • Tracking and insurance included.

9. Returns & Refunds
Returns accepted only if:
  • Artwork is damaged in transit
  • Deviation >30% from approved visuals
Deductions on approved refunds:
  • 5% deposit
  • 10% artist time
  • $39 handling
  • 20% restocking fee
Returns must be:
  • Pre-approved and fully documented (photos, videos)
  • In original packaging and condition
  • Insured and tracked

10. Authenticity & Certification
  • Originals are hand-signed and certified.
  • Limited editions are numbered with COA.

11. Intellectual Property
  • Copyright remains with the artist or ParfaiteArt.
  • No reproduction, resale, or derivative use allowed without written consent.

12. Privacy & Data Use
  • Data is processed per GDPR and international standards.
  • Cookies used for functionality, security, analytics.
  • Data is never sold or used for AI training.
  • See [Privacy Notice] for full terms.

13. Liability
  • Not liable for customs delays or force majeure.
  • Slight tonal/texture variations are not considered defects.

14. Governing Law
  • Governed by German law. Consumer protection laws of your country may apply additionally.

15. Contact
Support: support@parfaiteart.com